Privacy Policy for ChicXMist

Effective Date: December 26, 2024

At ChicXMist, your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, www.chicxmist.com, and purchase our products, including auto wheels. By using our website, you consent to the collection and use of information as described in this policy.

1. Information We Collect

We collect two types of information from our users:

Personal Information:

This is information that can identify you personally and is provided by you during the checkout process or when you create an account. The personal information we collect includes:

  • Name (First and Last)
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (credit card details, billing address, etc.)
  • Account password (if you create an account with us)

Non-Personal Information:

We may also collect non-personal information that helps us understand how you use our website and improves your browsing experience. This may include:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited on our site
  • Referring URLs
  • Date and time of your visit
  • Session information

2. How We Use Your Information

We use your personal and non-personal information in the following ways:

To Process Transactions:

We use the information you provide during checkout to process your orders, including:

  • Billing and shipping
  • Communicating order status
  • Providing customer support

To Improve User Experience:

We analyze non-personal information to improve our website’s functionality, design, and user experience. This helps us make our website easier to navigate, identify issues, and enhance your experience when shopping.

For Marketing and Promotions:

With your consent, we may use your personal information to send promotional emails and newsletters about our products, offers, and updates. You can opt-out of receiving marketing communications at any time.

For Legal and Security Purposes:

We may use your personal information to comply with legal obligations or protect our rights, such as in case of fraud prevention or resolving disputes.

3. How We Protect Your Information

At ChicXMist, we implement strict security measures to protect your personal and payment information:

  • SSL Encryption: We use Secure Socket Layer (SSL) encryption to ensure that your personal data, including payment information, is transmitted securely during checkout.
  • PCI DSS Compliance: We follow the Payment Card Industry Data Security Standard (PCI DSS) to protect your credit card details during transactions.
  • Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as processing orders or complying with legal requirements.

Despite our efforts, no method of online transmission or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

Service Providers:

We may share your information with trusted third-party service providers who assist in processing payments, fulfilling orders, and marketing our products. These service providers are contractually obligated to keep your data confidential and secure.

Legal Requirements:

If required by law or in response to legal requests, we may disclose your personal information to comply with applicable legal obligations, such as subpoenas, court orders, or requests from government agencies.

Business Transfers:

In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will notify you of any such changes via email or a prominent notice on our website.

5. Cookies and Tracking Technologies

ChicXMist uses cookies and similar tracking technologies to improve your browsing experience and personalize content. Cookies are small text files that are placed on your device when you visit our website. These cookies help us:

  • Remember your preferences and shopping cart
  • Analyze website traffic and user behavior
  • Offer personalized recommendations

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. These links are provided for your convenience and may lead you to external websites with different privacy practices. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites before sharing any personal information with them.

7. Children’s Privacy

ChicXMist does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected information from a child under 13, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at support@chicxmist.com.

8. Your Data Rights

Depending on your location, you may have the following rights concerning your personal information:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You may update or correct any inaccurate personal data.
  • Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
  • Opt-Out: You can opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise your rights, please contact us at support@chicxmist.com.

9. Changes to This Privacy Policy

ChicXMist reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

ChicXMist
Street Address: 102 Oak Ridge Drive, Columbia, SC 29223, United States
Phone: (803) 555-7283
Email: support@chicxmist.com
Website: www.chicxmist.com